Terms and conditions for using this website and our apps.
All of the information provided on this website and in our apps is to be used for
informational/educational purposes. This website and our apps should not be used as a
substitute for seeking out professional support.
Thinkladder is free to use, however, users may not reproduce, communicate and copy any
of this content without the permission of the copyright owner. However feel free to share
insights in your gallery via our share icon.
If you are just browsing thinkladder.com we will be collecting the same basic information
that most web sites collect. That includes browser type, date and time you visited and IP
In order to set up an account, we also need to gather personal information. This
information includes your email address and your real name.
Aggregated and anonymised data is used for analysing usage and performance of the
Thinkladder website and our apps.
If you use the Thinkladder Slack app (Slack app), we will access information from Slack in
order to provide the functionality of the Slack app, address you appropriately and respond
to you via Slack.
This information may include, but is not limited to;
- the Slack user name/ID of users who interact with the Slack app;
- the Slack team name/ID where the Slack app is installed;
- the Slack team channel names/IDs of channels (where the Slack app is permitted
to post messages to; or is invited to; or where the Slack app slash command is run
- the content of direct messages, @mentions, and slack commands sent to the
Your interactions with the Slack app are processed in order to provide the functionality of
the Slack app.
If you choose to link your profile in the Thinkladder mobile app (mobile app) to the Slack
app we may access data saved from the mobile app for use by the Slack app (and vice
In order to provide the functionality of this website, the mobile app and the Slack app, we
use third party service providers including;
- Google Cloud Platform and Heroku for hosting our software and content;
- Google Analytics for analysing the usage and performance of the website;
- Google Firebase Analytics for analysing the usage and performance of the mobile
app and Slack app;
- Mixpanel for analysing usage and performance of the mobile app.
TRANSFER OF DATA
Our service providers may be located inside or outside the United States, New Zealand
and the European Economic Area (EEA). This may mean your personal information is
transferred, held and processed either inside or outside the United States, New Zealand or
Our content may include links to other websites. If you follow a link on our website to
another site, the owner of that site will have its own terms and conditions.
No personal information shared via our contribution icon will be kept or shared against
We may change these terms and conditions by uploading revised terms and conditions
onto this website. The change will apply from the date that we upload the revised terms
Last updated: 2019-04-04